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We know safety is your top priority. That’s why it’s ours too.

Navigating Life® is a cloud-based application built on enterprise-level architecture with privacy and security as the top priorities.

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Built to protect your data and your community.

HIPAA Compliant

Navigating Life maintains a secure HIPAA compliant infrastructure for the deployment of application services and databases. An independent third-party firm reviews, monitors, and maintains Navigating Life’s privacy and security standards. Any entity or organization that licenses the Navigating Life software will have a BAA in place.

TLS Protection

Navigating Life data is protected under Transport Layer Security protocol. All data is encrypted, including while in transit, to keep your information safeguarded and secured at all times. Navigating Life is powered by LetsEncrypt as the certificate authority and sha256 with RSA Encryption as the signature algorithm.

Application Security Measures

Ensure the right access for the right people.

Users must be invited to join an organization and be added to a group, to view any group data. Only organization administrators can invite users to create an account.

Always encrypted. Always secure.

Application Backend Database is encrypted at the filesystem level with AES-256 both at rest and in transit. Data is removed from device memory upon account logout.

Logged. Stored. Protected.

Data access is logged by the accessing user. Logs are stored for six years.

Password-protected. User-approved.

Users have a limited view of data based on their role, as set by the organization administrator. Users are required to login with their email and password. Sessions require renewal every 72 hours and expire completely after 2 weeks. User sessions can be renewed via Touch ID or Face ID biometric authentication.

Setting the standard for Human Service privacy & protection.

Information Security

User data will never be sold or rented to third-parties. Navigating Life ensures adherence to rigorous security policies, access controls, and encrypted data protocols.

Network Security

User data is transmitted on a secure, private network. The Navigating Life application back-end is hosted by an independent third-party that maintains complete HIPAA compliance across all application services and databases.

Ongoing Audits

The Navigating Life Team performs ongoing, comprehensive audits to ensure that all our systems and software are compliant and up-to-date with the latest security requirements.


Navigating Life is designed as a private social platform and only those that hve been given permission and clearance to join a community group or team will have access to view content.

There is really no limit, the app is designed to scale for your needs but for NL to be properly administered, and for a more private experience, smaller groups are typically more effective.

For Apple iOS users Navigating Life requires iOS 9.0 and later and is compatible with iPhone 5 and up, iPad, iPad Air, and iPad Pro. For Android users Navigating Life requires Android 7 and later and is compatible with all current Android devices that were built after 2016.

Yes, built on industry-leading technology paired with FaceID, Touch ID, multi-factor authentication, private messaging and secure user management your community can be at ease knowing your data is safe.

Yes. As the software is currently designed, organizations apply for usage and upon acceptance will implement across their programs and departments.

Onboarding and licensing of Navigating Life are based on a variety of factors based on a fair share pricing model. The goal is to make it affordable. Details on pricing will be covered as part of your initial discovery call.

Users can submit technological support requests directly from the app under the support tab or by emailing [email protected]. End users with program-specific questions or support needs will contact their organization’s system administrator for assistance.

Onboarding and licensing costs of the Navigating Life® software are determined by a variety of factors, based on a fair share pricing model. The goal is to make it affordable. Details on pricing will be shared as part of the sales process.

Take a 5-Minute FREE Virtual Tour of the Platform.

In just a 5-minute call with our team, you’ll get:

A free tour of Navigating Life

Real-world examples of how it’s helping agencies

A roadmap for how it can be customized for your team


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