Photo from ADDP’s LEAD! Conference 2019

Photo from ADDP’s LEAD! Conference 2019

Who We Are

Navigating Life is the flagship product from Waypoint Interactive. We are a leader in Human Services technology, pioneering new innovations that reimagine how organizations deliver support. We are committed to transforming the lives of people living with disabilities.

We Believe Technology Is the Next Emerging Human Right

Too often, people who might benefit the most from technology-driven innovations are often the last to get them. We’re here to change that.

We believe everyone deserves equal access to technology. It is our mission to make that a reality. Our flagship product, Navigating Life, is an all-in-one solution developed by Human Services for Human Services to provide exceptional service delivery and support in a digital world.

Families Served

Staff Members Engaged

People Supported

Product Evolution

The story behind Navigating Life and some of the high-level milestones that got us to today:

The infamous community incident

Feburary 2013 - A program community group was deemed missing and in danger with no means of location or communication – The day Navigating Life became an essential tool (read full story here).

Navigating Life 1.0 Introduced

April 2013 - April 2013 - Work on a proof of concept began. The idea for a digital tool to better connect teams was brought to life through initial platform discovery and implementation.

Full Program Deployment at NuPath

November 2015 - A robust mobile app called Navigating Life was fully rolled out and implemented across programs at NuPath, Inc.

Navigating Life 2.0 Released!

October 2018 - After years of testing, user feedback and data collection, Waypoint Interactive launched ‘phase two’ of the minimal viable product (MVP) built on industry-leading technology.

Navigating Life available in App Store

January 2019 - Instant download and administrative teams can now be set up for turnkey Organizational implementation.

JRI selected for the Pilot Program

February 2019 - Starting with JRI's developing abilities division, a key partner was selected and on-boarding facilitation begins.

Introducing Navigating Life at the ADDP LEAD! Conference

May 2019 - Waypoint Interactive attends the ADDP LEAD! Conference to officially introduce Navigating Life to the provider community.

Presenting at the ADDP & DDS Talking Tech Conference

October 2019 - Waypoint Interactive is invited to speak on a panel discussion around improving provider efficiency through implementing technology at the ADDP & DDS Presents: Talking Tech Conference.

Navigating Life featured in The Breakthrough

December 2019 - The Waypoint Team launched The Breakthrough, an original content hub dedicated to sharing innovations & achievements in Human Services.

State of MA Audits NL for Compliance

August 2020 - The Navigating Life team worked with the state of Massachusetts to ensure the technology met security and compliance standards.

State of Massachusetts Begins Pilot Program

April 2020 - Navigating Life begins a pilot program with the Massachusetts Department of Developmental Services.

Take a 5-Minute FREE Virtual Tour of the Platform.

In just a 5-minute call with our team, you’ll get:

A free tour of Navigating Life

Real-world examples of how it’s helping agencies

A roadmap for how it can be customized for your team


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