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If you need help, please contact our support team for assistance or submit a support ticket to ask a question or report a bug. You can do this at the link below, or right from the app.

Contact Support
Submit a Help Ticket


Feature Requests

We encourage you to submit your feature requests! While we cannot guarantee that every suggestion will be implemented or addressed immediately, we seriously consider all submissions as we strive to enhance your experience with Navigating Life®.

 

Submit Feature Request

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APPLICATION STATUS

Systems Running Normally

The system is now running normally. Some users may have experienced temporary server latency or downtime earlier this morning. The issue has been resolved, and all services are operating as expected. We appreciate your patience during this time.

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To switch to the new Navigating Life, please refer to our Getting Started page as all users will need to reset their passwords, using the same email address as before to login.

View the Web App
Please visit https://web.navigatinglifeapp.org to view your feed, like posts, and leave comments—right from your desktop browser.
Road Map

Check out our road map to see what we have planned for the future.

View Road Map
Web
April 7, 2025

Web App Now Live!

We’re excited to announce the official launch of the Navigating Life Web App! You can now visit https://web.navigatinglifeapp.org to view your feed, like posts, and leave comments—right from your desktop browser. Thank you for being part of the journey. We can’t wait for you to explore this new experience!
Improvement
April 3, 2025

Required Server Updates

We've implemented important server updates, including enhanced caching and performance improvements, to keep things running smoothly and efficiently. These changes help ensure a faster, more reliable experience across the platform.
Admin New Feature
April 2, 2025

Admin Updates: Staff Activity

Organization Admins can now view staff posting activity in a new chart-based reporting widget, making it easy to visualize and compare engagement across the team. This data is also available for export, helping admins track trends and support active participation.
Improvement
March 14, 2025

Release 3.0.19

This update improves how your scroll position is preserved when navigating the feed, making for a smoother browsing experience.

Improvements:

  • More Reliable Scroll Memory – When you return to the feed after viewing a post, your exact position is remembered more accurately, reducing unnecessary scrolling and ensuring smoother navigation.
Improvement
February 21, 2025

Release 3.0.18

This release introduces a feature that preserves your scroll position when returning to the feed from a single post view.

Improvements:

  • Preserved Scroll Position – When you return to the feed after viewing a single post, you’ll land exactly where you left off instead of being taken back to the top.
Fix Improvement New Feature
February 12, 2025

Release 3.0.17

This release introduces in-app and push notifications, allowing users to receive updates directly in their inboxes and on their devices based on their notification preferences. It also ensures that your last selected group is saved between logins and resolves issues with profile picture updates, the like feature, and PIN login.

Improvements:
  • In-App Notification - Notifications now appear in your inbox.
  • Push Notifications - Notifications will also be pushed to devices based on the user’s notification preference
  • Saved Group Selection - Your last selected group will persist between logins.
  • Profile Picture Update - The profile picture now refreshes immediately after an update.
  • Like Bug Fix - The issue with the like functionality has been resolved.
  • PIN Login- The issue with logging in with the PIN has been resolved.
Fix
February 12, 2025

Release 3.0.16

Since this update was executed on the server side, it has not been versioned in the App Store or Google Play Store and therefore will not be listed in any of the public stores.
Fix
December 16, 2024

Release 3.0.15

This release resolves a major issue impacting user access and app functionality.
Fixes:
  • Fixed the white screen bug, restoring normal operation for affected users.
Fix
December 13, 2024

Release 3.0.12

This update focuses on critical fixes to improve login reliability and tagging functionality.
Improvements:
  • Corrected the behavior of client tags for better organization and management.
Fix
December 12, 2024

Release 3.0.11

This release focused on fixing a bug with the like button.
Improvements:
  • Resolved the bug with the post likes
  • Set a max font size for the EULA page to prevent too large of text to scroll
Looking to download the new Navigating Life 3.0 app? Visit ourGetting Started Guide