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support team for guidance or submit a help ticket 
to ask a question or to report a bug.

 

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Feature Requests

We encourage you to submit your feature requests! While we cannot guarantee that every suggestion will be implemented or addressed immediately, we seriously consider all submissions as we strive to enhance your experience with Navigating Life®.

 

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APPLICATION STATUS

All systems running normally.

 

After completing all necessary testing and verification on our end, we are currently awaiting final approval of Navigating Life 3.0 from the Google Play Store and Apple App Store platforms.

 

Given that programs are operating, we are lifting the temporary stay on posting, effective immediately. We encourage teams to continue posting photos and logging data as usual.

 

Once the app is approved, our team will perform all necessary data migration after hours to avoid further interruption, and will update users once the new app is available.

Admin
October 1, 2024

Release 1.30.4

This release added a notification to keep users informed about ongoing migration status.
Improvements:
  • Implemented a banner to alert users of upcoming app version releases and important updates.
Improvement
July 26, 2024

Release 1.30.3

This release focused on optimizing the server to reduce login issues that cause the "No Group Enrollment" error when internet connectivity is slow.
Improvements:
  • Enhanced error messages for better clarity
  • Optimized server connections to reduce login issues
Fix Improvement
June 28, 2024

Release 1.30.2

This release focused on optimizing the reliability of posting and login with the feature removal of in-app video calling.  
Improvements:
  • Fixed a compression package to resolve media upload errors (on iOS and Android).
  • Increased timeouts to address issues with slow data fetching for users in many groups receiving a potential 'group membership required' notice on login.
  • Removal of video call icon as feature is no longer supported (Zoom free and compliant video calling is recommended).
Fix Improvement
June 14, 2024

Release 1.30.1

This release enhances media handling and fixes a critical bug related to image thumbnails. It also include a new user role type called "Group Viewer".

Improvements:
  • Fixed an issue where high-resolution images and media appeared as black squares.
  • Implemented image compression during uploads to boost speed and performance.
  • Set the max media upload limit to 8 items.
  • Addition of "Group Viewer" role - for users to be added as group members that can only view (no commenting).
Admin Improvement New Feature
May 14, 2024

Release 1.30.0

This release includes several improvements, fixes, and updates to both the Admin and mobile app.

Improvements:
    • Further Improvements to Login including performance update and remember me functionality
    • Ability to allow users to toggle password visibility/masking during login
    • Improvements to uploads
    • Post time format issue fixed in Web App
    • Fixed Bug with Zooming in
Improvement
April 24, 2024

Server and Database Upgrade

We are pleased to announce that the scheduled server and database upgrade has been successfully implemented. This enhancement is part of our commitment to provide you with a more reliable and efficient service.
Fix Improvement
March 28, 2024

Release 1.29.9

This release includes a major server upgrade which improves the server performance, loading times will be noticeably faster.

Improvements:
  • Server performance improved
  • Bug fixes
Admin Improvement New Feature
March 22, 2024

Release 1.29.8

This release includes several improvements and new features for additional Admin functionality.

Improvements:
  • Member Profile’s are linked to Clients
  • Clients can now be tagged in Posts
  • Removed survey
  • Bug fix for admin users without a primary organization set
  • Bug fix for users who could not unlike a post
Fix
February 24, 2024

Release 1.29.7

This release focuses on fixing bugs.

Improvements:
  • Fixed the app not loading on iPad
  • Fixed video calls
  • Small fixes
Admin Improvement
February 20, 2024

Release 1.29.6

This release introduces a refined push notification experience.
Improvements:
  • Enhanced push notification functionality for a smoother user experience