Washington, DC & Woburn, MA – April 30, 2025 —The Arc of the United States and Navigating Life have announced a three-year national partnership to expand access to innovative digital communication tools for agencies supporting individuals with intellectual and developmental disabilities (I/DD). This collaboration will offer all chapters of The Arc exclusive discounted access to Navigating Life, a leading private social networking platform designed to enhance family engagement, program transparency, and automated activity tracking.
Navigating Life is a HIPAA-compliant mobile platform that connects direct support professionals (DSPs), families, and people with I/DD through secure messaging, image and video sharing, and real-time activity tracking. Already used by organizations in residential programs, day programs, employment groups, 1-1 supports, and more– the app simplifies quality auditing by creating geotagged, time-stamped logs of activities while fostering stronger connections between families and the people they support.
The Arc of the United States provides critical supports and services for people with IDD across 47 states with more than 550 chapters nationwide.
By partnering, The Arc and Navigating Life further their shared commitment to advancing innovative solutions that strengthen the quality, transparency, and accessibility of disability services nationwide.
“The Arc is excited to be partnering with Navigating Life to offer this innovative platform to our chapter network,” said Carrie Hobbs Guiden, Senior Executive Officer of Chapters and Community at The Arc. “With so many technology platforms available today, knowing this one has been ‘test-driven’ already by some of our chapters with great success gives us confidence it will benefit others.”
“Our partnership with The Arc is an incredible opportunity to extend Navigating Life’s impact,” said Veronica St. Cyr, Director of Strategic Partnerships at Navigating Life. “Chapters of The Arc serve as essential hubs for disability supports across the country, and we are thrilled to provide them with a flexible, user-friendly platform that enhances transparency, communication, and connection.”
Through this partnership, all chapters of The Arc will receive a discount on Navigating Life’s licensing fees, making it easy to get started. With Navigating Life, chapters can:
The Arc of the United States advocates for and serves people with intellectual and developmental disabilities (IDD), including Down syndrome, autism, Fetal Alcohol Spectrum Disorders, cerebral palsy, and other diagnoses. Founded in 1950 by parents who believed their children with IDD deserved more, The Arc has grown into a network of more than 550 chapters nationwide. Through its advocacy, services, and partnerships, The Arc promotes and protects the human rights of people with IDD, ensuring their full inclusion in the community throughout their lifetimes. For more information, visit www.thearc.org or follow @TheArcUS on social media.
Navigating Life® is a private social networking and data collection app created by Waypoint Interactive for human services organizations. Designed to increase operational efficiency, transparency, and compliance, the app allows agencies to digitize records, securely share updates with families, and create audit-ready logs of service delivery. With decades of industry expertise, Navigating Life provides a scalable, easy-to-use solution that improves care quality while reducing administrative burden. Learn more at NavigatingLifeApp.org.
For inquiries about The Arc of the United States, contact Jackie Dilworth, Director of Communications, at [email protected].
For more information about Navigating Life, contact Veronica St. Cyr, Director of Strategic Partnerships, at [email protected].
Navigating Life 
