Release Notes

Enhanced Account Switching

Improved account switching with additional security and a smoother sign-in experience.

Behavior Log Improvements

Updated Behavior Logs to make recording activities more reliable and consistent.

More Consistent Posting Experience

Refined the Posts and Behavior Logs experience to provide a more intuitive and consistent workflow throughout the app.

Improved Profile Photo Uploads

Updated the profile photo upload process to make it faster and easier to manage your profile.

Delete Confirmation

Added a confirmation message when deleting a post to help prevent accidental removals.

Performance & UI Enhancements

Continued improvements to app performance, visual polish, and overall stability for a smoother experience.

• Admins can now filter posts by tagged clients.
• Improved post details modal layout with clearer visibility into likes, comments, and tagged clients.

Configurable Client App Display Name

This update adds a new optional Display Name field for clients within the Admin Portal, giving organizations more flexibility and control over how client names appear throughout the mobile app experience. When a display name is entered, that value will be used for client tagging and app visibility instead of the client’s full name. If no display name is provided, the system will continue using the client’s first and last name from the Admin Portal. This enhancement will help organizations better support client privacy preferences and accommodate clients who go by a nickname or alternate name.

We’ve made a number of improvements to enhance performance, stability, and overall user experience across the app.

Client Management

Clients can now have an optional display name, giving organizations more control over how client names appear across the platform. This helps improve clarity in tagging and identification, especially in cases where users share similar names or prefer alternate display formats.

Content & Moderation

We introduced a profanity warning message to provide clearer feedback when content may not meet community guidelines.

Posting & Media

Posts now appear in the feed only after uploads, video processing, and thumbnail generation are complete, creating a more reliable posting experience.

Users can now pinch to zoom on full-screen photos for a closer view of images.

Platform Updates

This release includes an upgrade to SDK 54 and continued updates to the new application architecture, improving overall performance, stability, and laying the groundwork for future improvements. We also addressed several Android-specific issues following the upgrade, improving consistency and resolving a number of device-specific behaviors.

We are excited to introduce the Staff Engagement Reporting Dashboard, a new reporting tool within the Admin Portal designed to help organizations better understand how staff members are engaging with the Navigating Life platform. This feature provides administrators with a high-level snapshot of participation across groups, making it easier to monitor activity, encourage engagement, and identify users who may need additional support or reminders. Key Capabilities in This Release:

• Organization-Wide Engagement Tracking: Administrators can now view activity metrics across the platform, including the number of posts, likes, and comments made by staff members within groups during a selected timeframe.
• Flexible Filtering Options: The report includes built-in filters that allow administrators to narrow results based on:
  • Specific groups
  • Individual users
  • Custom date ranges and timeframes
• Inactive User Identification: The dashboard also includes an Inactive Users section that highlights users who have not posted during the selected date range. This helps organizations quickly identify staff members who may not be actively participating within the platform.
  • Built-In Reminder Tool: Administrators can select inactive users and send reminder emails directly from the report interface to encourage participation.

Why This Matters for Your Organization: The Staff Engagement Reporting Dashboard gives organizations a clearer understanding of how teams are interacting within Navigating Life, helping recognize active participation, identify outreach opportunities, and support stronger posting habits across the organization.

This update adds a Group(s) filter to the Client Table within the Admin Portal, allowing administrators to quickly view and filter clients by their assigned groups directly from the table view.

We’ve made a number of improvements to enhance performance, reliability, and overall user experience across the app.

Video Experience
Videos now load faster and automatically adjust quality based on your connection for smoother playback. We’ve also improved thumbnail loading and refined fullscreen controls for easier viewing.

Posts & Feed
You can now bookmark posts for easy access later. We’ve added a character counter when creating posts and improved image performance for faster loading. We also resolved issues with media display and comment updates to ensure a more seamless browsing experience.

Profile
Profiles now load instantly when revisited. We’ve improved stability on Android devices and added a fallback display for users without profile photos.

Messaging & Notifications
Notifications are now more reliable, with improved accuracy for unread counts and message updates. We’ve also enhanced how notifications open and navigate within the app.

Sign-In & Account Access
We’ve made improvements to Google and Apple sign-in, including smoother account switching and a more reliable login experience.

General Improvements
Additional updates include timezone fixes for date filters and various interface enhancements to improve usability throughout the app.

What’s New:

• Post Filter Adjustment: Optimized the date-based logic used to retrieve posts, improving the accuracy of which posts appear.

• UI Layout Fix: Resolved overlap between the action bar and bottom tabs for clearer navigation for Android devices.

New Feature: Introducing the Communication Command Center

We are excited to unveil the Communication Command Center, a dedicated hub within the Admin Portal designed to give you total control over organizational outreach. This new interface streamlines how you send critical information, ensuring that your messages are both timely and targeted.

Key Capabilities in This Release:

• Custom Push Notifications: Administrators can now draft and send custom push notifications directly from the web portal. These alerts appear instantly on the mobile devices of staff and family members, even if the app isn't currently open (if device notifications are enabled).

• Targeted Outreach by Role or Group: You no longer have to broadcast every message to every user. The Communication Center allows you to filter recipients based on their Role (e.g., Staff or Clinicians) or their specific Group.

  • Example: Send an "Emergency Closure" alert to a specific residential group while sending a "Policy Update" only to your staff members.

• Real-Time Alerts for Critical Updates: Use this tool to manage urgent communications such as:

  • Emergency weather closures or onsite changes.

  • New policy or compliance reminders.

  • Upcoming training or meeting alerts.

• Announcement Management: All notifications sent through the Command Center can be reviewed by users in their app's notification inbox, creating a reliable archive of important organizational news.

Why This Matters for Your Organization: Effective communication in human services is about more than just "sending a message" - it’s about ensuring the right people have the right information without being overwhelmed by irrelevant alerts. The Communication Center reduces "notification fatigue" for your team while providing leadership with the peace of mind that critical updates are being delivered and tracked.

Enhancing Real-Time Communication

At Navigating Life, we know that clear communication is the backbone of high-quality care. This update focuses on ensuring that critical information from organization administrators reaches the right people at the right time.

What’s New?

• Organization-Specific Announcements: Admins can now send announcements tailored to their specific organization. Whether it’s a policy update or a community-wide note, you’ll receive these as push notifications and can review them within the app at your convenience.